“THE LIFE OF A PROJECT”

SIX KEY STEPS TO THE ENERCEPT PROJECT PROCESS

1) GETTING AN ESTIMATE:
a. Contact your local dealer and regional sales manager (RSM) to discuss the benefits of the Enercept building system
b. Send your plan to Enercept
c. Enercept will review your plan and generate a FREE preliminary estimate
d. The estimate will be sent to you via mail, fax or email

2) DRAFTING DEPOSIT:
a. Review your estimate. If you have any questions or if revisions are required please contact your dealer or RSM
b. Once you are satisfied the estimate is correct based on your parameters, a drafting deposit is required to proceed with the approval drawing process, typically a $500.00 drafting deposit is required. This deposit can be in the form of personal check, cash or credit card. The deposit amount will be credited to the final cost of your project.

3) APPROVAL DRAWINGS AND PROPOSAL:
a. Your project will be assigned to an Enercept drafter who will work with you to generate approval drawings and help guide you through the panel design process.
b. A proposal will be generated based on the approval drawings and sent to you for review.
c. Enercept’s project coordinator will make initial contact with you to introduce himself/herself and answer any questions that you may have or put you in contact with the individual(s) that can.

4) VERIFY YOUR DRAWINGS:
a. You will then verify (check) your drawings and redline them as necessary.
b. You are encouraged to contact your dealer, RSM, drafter or project coordinator with questions.
c. Sign, date and return your redlined approval drawings, proposal, and Builder Acknowledgement (sent out with the proposal) to Enercept with a 1/3 down payment in the form of a personal check or wire transfer.
d. IMPORTANT: No delivery commitments can or will be made until the final approval documents have been received by Enercept (documents as listed under ‘c’ above).

5) PRODUCTION AND SHIPMENT:
a. When the required information is returned, Enercept’s project coordinator will contact you to begin the scheduling process.
b. An invoice will be generated and sent to the customer.
c. The panels will be produced and a shipment date scheduled.
d. Upon delivery, the final payment balance is required prior to unloading. This payment must be in the form of a certified check or money order and presented to the delivery driver.

6) FOLLOW UP:
a. The project coordinator will call you following the delivery of your panels to answer any questions or assist with any concerns.
b. A copy of our warranty and a customer survey (to evaluate our product and performance) will be sent at a later date.