From Dream To Delivery In 6 Easy Steps
“THE LIFE OF A PROJECT”
1) GETTING AN ESTIMATE:
¨ Contact a local independent dealer or Enercept regional sales manager to discuss the benefits of the Enercept building system.
¨ Send the basic plans to Enercept.
¨ Enercept will review the plans and generate a FREE preliminary estimate.
¨ A hard copy of the estimate will be delivered via mail, fax or email.
2) DRAFTING DEPOSIT:
¨ Review the estimate…if there are any questions or if revisions are required, please contact independent dealer or sales manager.
¨ A $500 drafting deposit will be needed to proceed with the approval drawings process. This deposit can be in the form of cash, personal check, or credit card. The deposit amount will be applied to the final cost of the project.
3) APPROVAL DRAWINGS AND PROPOSAL:
¨ The project will be assigned to one of Enercept’s drafters. The drafter will generate approval drawings and assist with the panel design process.
¨ A proposal and builder acknowledgement will be generated based on the approval drawings and sent to the customer for review.
¨ Enercept’s project coordinator will contact the customer. The project coordinator will be the primary contact at Enercept through the manufacturing and delivery of panels.
4) REVIEW DRAWINGS:
¨ Approval drawings must be reviewed by the customer and corrected as necessary.
¨ Enercept regional sales managers, drafters and project coordinator will be available to answer any questions.
¨ Sign, date and return corrected approval drawings, proposal and builder acknowledgement to Enercept with a 1/3 down payment. The down payment can be in the form of cash, personal check or wire transfer.
IMPORTANT: No delivery commitments can or will be made until the final approval documents (mentioned above) have been received by Enercept.
5) PRODUCTION AND SHIPMENT:
¨ When the required information is returned, Enercept’s project coordinator will be in contact to begin the scheduling process.
¨ An invoice will be generated and sent.
¨ The panels will be produced and a shipment date scheduled.
¨ Upon delivery, the payment balance is required prior to unloading the truck. This payment must be in the form of a certified check or money order. The payment may be presented to the delivery driver.
6) FOLLOW UP:
¨ Following the delivery of panels, the project coordinator will be in contact to answer any questions.
¨ Approximately two weeks after delivery, a warranty registration and customer survey will be sent